Microsoft is developing an artificial intelligence (AI) system to improve chatbot conversations by understanding conversation limits. The AI will be integrated into the company’s Bing search engine, Edge web browser, and other applications to help chatbots better understand when they should switch from text-based to voice-based conversations, and vice versa.
According to Microsoft, the AI will be trained on data from human conversations and will analyze the context of the conversation to determine when it is appropriate to switch to a different communication method. This will help chatbots provide more seamless and natural interactions with users, reducing the risk of frustrating or confusing them.
The development of this AI technology is part of a broader effort by Microsoft to improve the user experience of its products. With more and more people interacting with digital assistants and chatbots on a daily basis, it is becoming increasingly important to ensure that these interactions are as natural and seamless as possible.
Microsoft is not the only company working on improving chatbot interactions through AI. Other tech giants like Google and Amazon are also investing heavily in this area. Google, for example, recently released a new AI-powered chatbot that can hold more natural conversations with users.
While chatbots have been around for a while, they are still far from perfect. By improving the way chatbots interact with users, companies like Microsoft hope to make them more useful and valuable tools for people in their daily lives. As AI technology continues to advance, we can expect to see chatbots becoming even more sophisticated and useful in the future.