Microsoft has announced that its Bing search engine chatbot will now limit the number of replies to a user’s message. The change is aimed at preventing chatbots from continuing to give unhelpful or irrelevant responses to users. The AI chatbot will now give up to five replies to a user’s message, after which it will stop engaging with the user if it is unable to provide a helpful response.
Microsoft has said that the move is part of a broader effort to ensure that conversations between users and AI chatbots remain useful and on-topic. The company believes that by limiting the number of responses a chatbot can give, it will be able to prevent unhelpful or irrelevant conversations, and ensure that users are only engaging with chatbots that are able to provide them with useful information or assistance.
The new feature has already been rolled out to Bing chatbots in the United States, and is expected to be made available to users in other countries in the coming weeks. Microsoft has also said that it plans to continue to monitor the effectiveness of the feature, and make any necessary adjustments to ensure that chatbots are providing the best possible experience for users.
The use of AI chatbots has become increasingly popular in recent years, as companies look for ways to improve customer service and provide better support to their customers. However, the use of chatbots has also raised concerns about the potential for these bots to provide unhelpful or even harmful responses to users. By limiting the number of responses that AI chatbots can give, companies like Microsoft are hoping to address these concerns, and ensure that users are able to have useful and productive conversations with chatbots.
Overall, the move to limit the number of replies by Bing’s AI chatbot is a positive step towards improving the quality of conversations between users and chatbots. By preventing chatbots from continuing to provide unhelpful or irrelevant responses, Microsoft is helping to ensure that users are only engaging with chatbots that are able to provide them with useful information or assistance. It will be interesting to see if other companies follow suit and introduce similar measures to improve the quality of conversations between users and AI chatbots.