The Gmail app is one of the most popular email clients available, with millions of users worldwide. However, in recent weeks, some users have reported syncing issues with their Outlook and Hotmail accounts, causing frustration and inconvenience.
According to reports, users are experiencing problems with their Gmail app not syncing with their Outlook and Hotmail accounts. Some users have reported that their inbox does not update, while others have said that they are unable to send or receive emails.
Google has acknowledged the issue and has said that they are working on a fix. In the meantime, they have suggested that users try a few troubleshooting steps to try and resolve the issue.
The first thing that users can try is to clear their Gmail app’s cache and data. This can be done by going to the Settings app on their phone, then navigating to Apps & notifications > Gmail > Storage. From there, users can tap on Clear Cache and Clear Data.
If clearing the cache and data does not work, Google has suggested that users try removing and re-adding their Outlook and Hotmail accounts to the Gmail app. To do this, users can go to the Gmail app, then navigate to Settings > Add account. From there, they can select the account type (Outlook or Hotmail), enter their email address and password, and follow the on-screen instructions.
It is worth noting that while these troubleshooting steps may work for some users, they may not work for others. Google has not yet provided a timeline for when the syncing issues will be resolved, but they have said that they are working on a fix.
In the meantime, users who are experiencing syncing issues with their Outlook and Hotmail accounts in the Gmail app are advised to keep an eye on Google’s support page for updates and to try the troubleshooting steps mentioned above.